Privacy Policy

At Casino Mate, your peace of mind is our priority. Every feature, tool, and service we offer is designed with safety and transparency in mind. We treat your personal information carefully and give you full control over how it’s used.

Your data, your choices

We make it simple to manage what you share. You can update your profile, adjust notification settings, or choose to pause certain communications at any moment. Every decision is yours.

Collected information with purpose

Only essential details are collected: verifying your identity, processing deposits and withdrawals, understanding play patterns for responsible gaming, and technical data to prevent misuse. We avoid unnecessary tracking or extra fields.

Advanced security

Security is continuous. Daily monitoring, encryption, secure servers, and strict internal protocols keep your information safe. Access is limited to trained staff, and independent reviews ensure our protections remain strong.

Encouraging balanced play

Casino Mate offers flexible deposit limits, session reminders, and voluntary breaks. Alerts notify you of risky behavior early, and we provide links to independent support networks for additional guidance.

Cookies & transparency

Essential cookies ensure the site works properly. Optional cookies, used for analytics or personalized offers, can be enabled or disabled at any time through your account. You’re always in control.

Trusted external partners

Payments, technical support, and fraud prevention may require external providers. All partners are carefully selected and contractually bound to maintain confidentiality. Data is never sold, only shared when necessary to enhance your experience.

Retention & anonymization

Information is kept only as long as legally required or needed to provide services. Once the period expires, data is securely deleted or anonymized, ensuring it no longer identifies you personally.

Clear communication & fairness

Promotions and updates are sent only to verified adult players who opt in. Bonus rules are transparent, and our systems are regularly reviewed to guarantee fairness in every game.

Continuous improvement

We update our practices as technology, regulations, and player feedback evolve. You will always be informed about significant changes directly in your account or on our website.

Guidance and support

Beyond technical safeguards, Casino Mate provides educational materials, budgeting tips, and direct links to independent support services, helping players enjoy entertainment responsibly.